Service Upgrades / Changes Q & A:

Q: What is the process for a service upgrade / change?
A: After a site visit, you will receive a bid or estimate outlining the work to be performed and cost. If you choose to proceed with the work, P.E. will file a permit application with the proper municipality. Once the permit is granted, a work day will be scheduled with you. We will schedule an A.M. disconnect with Ameren U.E. or C.R.E.C. and a P.M. inspection with the local municipality. Once the installation is approved, we will notify Ameren U.E. or C.R.E.C. that work is completed and service can be restored.

• If you have a medical condition or medical equipment which requires constant power availability, please let us know ahead of time.
• Clean out your icemaker. This will melt during the day an re-freeze when power is restored.
• Let us know ahead of time if you depend on a sump pump to keep your basement dry.
• Make arrangements for your children and pets. We will be in and out of the house numerous times, as well as working in the yard.
• Certain systems* will not work once the power is out - Charter Telephone, Security Systems, Electronic Dog Fences, Doorbells, Cordless Phones, DSL / Cable Modems. Please make arrangements.
• Be prepared for an early start. We usually begin between 7:00 & 9:00 A.M. (Black coffee, please - no decaf)
• Have all computers, T.V.'s, and other sensitive electronics powered off ahead of time.
• Please have sufficient working space available around the work area.